At Polaeoid Shop, we believe your privacy deserves the same thoughtful consideration as our eyewear collections. Just as our aviator frames are designed to protect your eyes, our privacy practices are crafted to safeguard your personal information.

1. Information We Collect

We collect information that helps us provide our signature seamless shopping experience:

  • Personal Details: Name, email address, shipping address, and contact information—just enough to deliver your eyewear as smoothly as our round frames complement your style.
  • Payment Information: Credit/debit card details processed through our secure payment gateway (we never store full card numbers).
  • Order History: Your purchases, returns, and preferences—like how we curate our preloved sunglasses collection with care.
  • Technical Data: IP address, browser type, and device information to optimize your browsing experience.

2. How We Use Your Information

Your data helps us craft a shopping experience as effortless as our payment options:

  • Process orders with the precision of our York workshop
  • Provide customer support as tailored as our kids’ collection
  • Improve our services with the same attention to detail as our frame designs
  • Send order updates and (with your consent) style inspiration
  • Prevent fraud with security measures as durable as our eyewear

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our sustainable business practices:

  • Service Providers: Trusted partners who help with payment processing, shipping, and IT services—all held to strict confidentiality agreements.
  • Legal Requirements: Only when necessary to comply with laws or protect our rights, with the same protective instinct we apply to our kids’ collection.
  • Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections.

We never sell your personal information to third parties.

4. International Data Transfers

As a global brand (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure all transfers receive protection equivalent to UK data protection standards—just as our international shipping maintains quality across borders.

5. Data Security

We protect your data with the same dedication we apply to crafting durable eyewear:

  • End-to-end encryption for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits
  • Limited employee access to personal data

6. Your Rights

You have rights over your personal information, as clear as our pricing policy:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure under certain circumstances
  • Objection: Opt-out of marketing communications
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies as thoughtfully as we design our eyewear collections:

  • Essential Cookies: Necessary for site functionality, like our shopping cart
  • Analytics Cookies: Help us improve our site performance
  • Marketing Cookies: Show relevant content (with your consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality—much like removing lenses from frames affects their purpose.

8. Policy Updates

We may update this policy occasionally, just as we refresh our collections. Significant changes will be communicated through our website or email. The “Last Updated” date at the bottom of this page indicates the latest revision.

9. Contact Us

For privacy questions or concerns, contact our style-conscious team:

Polaeoid Shop
84 Scarcroft Rd, York, GB YO6E 2PJ
Email: [email protected]

Because true style extends beyond design—it’s in every detail of your shopping experience, including how we respect your privacy.